My Credit Card Payment Is Failing. Why? Print

  • Credit Card, Payments
  • 1

In order to protect against fraud, we've implemented strict rules for credit card payments

- Name must match your credit card issuers data
- Address must match credit card issuers data
- Postal Code/Zip Code must match credit card issuers data
- CVV Code must match credit card issuers data
- Expiry Date must match credit card issuers data

If any of these details do not match, your payment will fail and your service will be suspended. 

If you have recently changed your address or any other details with your credit card issuer, please log into your client portal and update your profile along with your credit card number(s) to insure timely payment processing.

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